Fees and Insurance
We publish our rates because you should be able to work out what treatment costs before you call.
If anything below is unclear, please feel free to contact us
Session Rates
First Appointment [Intake]
Afl. 200
Individual Therapy Session
Afl. 175-200
Psychological Assessment
From Afl. 400 (precise cost quoted after intake)
Counseling
Afl. 120 per session
All rates are in Aruban florins
Insurance
AZV+ does cover psychological sessions. You must first obtain a verwijsbrief from your huisarts. Let us know that you have AZV+ when scheduling and bring your verwijsbrief. AZV+ usually reimburses Afl. 95 for each session, normally up to a total of 6 sessions.
Additionally, you may qualify for AZV+ under the following conditions:
You work for the government (ambtenaar)
Your partner works for the government
You’re under 18 and your parents work for the government
You’re a student between 18-23 years old and you parent(s) work for the government
AZV
AZV does not cover psychological sessions. Even with a verwijsbrief, AZV will not cover any associated costs for psychotherapy.
AZV+
Private Insurance
It depends on your individual insurance plan. Plans may differ, but normally you will need to obtain a verwijsbrief from your huisarts and then send that to your insurance company. They will then issue you a Guarantee Letter outlining your coverage. Once you have this Guarantee Letter, we can begin treatment, if you want to bill your insurance.
Don’t forget to check with your employer! You may have benefits through your job that can cover some costs.
We work with the following insurance companies:
Citizens
Boogaard
Nagico
Ennia
Self-Pay
Even if you have insurance, you may choose to pay out of pocket. Some people choose this deliberately for privacy reasons even when they have coverage. Whatever you choose to do, we will not ask you to justify it.
What a referral means for you
You do not need a verwijsbrief to book an appointment with us. Anyone can contact us directly.
You may need a verwijsbrief from your huisarts if you want your insurance to reimburse you.
If you are unsure, call or message us before your first appointment and we will tell you what applies in your situation.
If cost is the barrier
If the fee is the reason that you don’t want to book, please let us know. We hold a limited number of reduced-fee places and will tell you honestly if one is available. There is no application process.
If we cannot help, we advise you to take a look at Stichting Hunto or Respaldo for more affordable care.
Payment information
Payment
We accept cash, swipe, or transfer. Payment is due at time of service.
Please give 24 hours notice prior to cancellation. Late cancellations are charged a fee of Afl. 75 and missed appointments (no-shows) are charged at the full rate for session. Exceptions can be made under extenuating circumstances such as an emergency.
Cancellation
Rates are reviewed annually. If you are an existing client, you will be given 30 days notice before any change.
Rate changes
We issue invoices to your insurer and includes everything they need for a claim. Invoices only state your name, date and time of service, and our clinic information.
We never include session content in invoices.
Rates and insurance information last updated 28/8/26